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Return Policy

Bachdi – Accessorise your soul

In the rare occurrence that you are not fully satisfied with your purchase please contact us at info@bachdi.com within 14 days of purchase

REPLACEMENTS

Replacement procedure:

Ship the product via a courier service to Bachdi & Nymphi using the address provided to you in the email. Unless the return pertains to a defective product or a mistake by the company, the customer must pay all shipping costs.

If you have received your order and want to change a product you can do so within 14 days 

– The product, as well as its packaging, must be in their initial condition

– The procedure requires you to contact us by emailing us at info@bachdi.com

It should be noted that the new product should be of equal or greater value than the product you are changing.
Then you agree to send us the product you wish to change.
Transport costs are charged to the customer

We inform you that BACHDI & NYMPHI bears no responsibility in case of loss or damage to the product during transport for return.

REFUNDS

Within 5 calendar days from the day of purchase, and only after submitting the proof of purchase.
The product, as well as its packaging, must be in their initial condition.

Return procedure:

Shipping the product via a courier service to BACHDI & NYMPHI using the address provided to you in the email.; cost covered by the client.
If the two aforementioned conditions apply, a refund is performed via deposit in a bank account of your choice, within 10 days from the return of the product to the company.

We inform you that BACHDI & NYMPHI bears no responsibility in case of loss or damage to the product during transport for return.

For more information, please contact us AT info@bachdi.com